One-day delivery in YerevanOfficial warrantyOfficial Bialetti distributor in Armenia

Returns and Exchanges

This section explains the return and exchange terms for products purchased from Bialetti Armenia.

Updated: May 13, 2026

Coffee and consumable products

Coffee, capsules, and other food or consumable products are not eligible for return or exchange if the product is of proper quality.

If you received a damaged or incorrect item, please contact us immediately with a photo, order number, and purchase receipt.

Coffee makers and non-food products

A coffee maker may be returned or exchanged within 14 days from the purchase date if it is unused, keeps its original saleable condition, complete packaging, and all accessories.

Used, damaged, or incomplete coffee makers are not eligible for return or exchange if the defect resulted from customer use.

Receipt is required

A purchase receipt is required for any return or exchange. Returns or exchanges are not processed without a receipt.

Return process

To start a return or exchange, contact us at info@savatrade.am or +374 55 250 251 and provide your order details.

After confirmation, refunds are made to the same payment method used for the purchase unless otherwise agreed.